Refund Policy
Our refund policy is designed to be clear and fair. Here's exactly how it works.
Last updated: 14 July 2026
1. Refund eligibility
Refunds are processed according to the cancellation timeline below. To request a refund, contact us in writing at hello@safarmitra.com with your booking reference.
2. Refund timeline
Approved refunds are processed within 7–10 business days to your original payment method. Bank or gateway processing times may add a few additional days.
3. Non-refundable components
Certain components — such as confirmed airfare, special-permit fees, peak-season hotel bookings and third-party non-refundable services — may be non-refundable. These will be clearly indicated at the time of booking.
4. Refund method
Refunds are issued to the original payment method only. We are unable to redirect refunds to a different account or card.